Mariah's Biography

Mariah works as a meeting designer, teacher, and visual thinking specialist. She helps clients like non-profit organizations, corporations, and community groups to translate their visions, processes, plans – anything! – into engaging images. Whether she’s listening to a keynote at a large conference or sitting at the table during a small meeting, Mariah captures her clients’ key messages and themes in Visual Records – metaphors, images, and words that she draws in real time. She also loves designing meetings that tap into the wisdom of groups and their ability to think together. Mariah teaches the practice of visual thinking in public and private workshops, building on participants’ innate creativity and desire to communicate effectively. She lives in beautiful Oakland, CA, with her husband and lots of art supplies.

Please contact her at to find out how to bring visuals into your work.

Her clients include: Genentech,, PepsiCo, Nike, The United Way, GlaxoSmithKlein, AAA, Savannah College of Art and Design (SCAD), The Veteran’s Association, and many more!

Wednesday, June 8, 2011

Episode 1: How to Build a Business Case for Social Customer Service

I'm very proud to share this series of videos I co-created with!These three videos are aimed at helping businesses and organizations utilize Social Media as a tool for their Customer Service departments; customers are communicating using Social Media everyday - so companies need to be using those tools as well!

After a series of meetings, I created small storyboard images based on each script. Then we shot for two full days at Pixel Corp studios in San Francisco; I created 55 large scale drawings on camera...all in pencil outlines for me! Once we shot the videos, the amazing Jennifer Stern took over and worked on editing.

I hear from a little Twitter bird that the videos are getting a good reception; I hope they will serve to help people communicate more effectively.


Cathy Jablonski said...

Hi Mariah - How do I contact you to see about a possible corporate event?


violette said...

Wow - this is totally awesome Mariah - i love your style! Very well presented!
Love violette

Nevada said...

Looks great Mariah! Nice to see pen and paper being used in the video (instead of whiteboard). Did you have trouble limiting the amount of shadow during filming? I've found that to be tricky, but yours looks so nice and clean!